Sales Policies and Frequently Asked Questions...

PRICING:
Prices are in Canadian dollars. All orders are subject to price in effect at time order is placed. Shipping and handling costs will be added at checkout. We currently accept payments via Visa, MasterCard and American Express credit and debit cards. Payments can also be processed via Paypal.

SHIPPING:
All shipments will be made via carrier of our choice. We work to ship orders within 1-3 days of purchase. Arrival times vary by destination. Express shipping and package tracking is available for an extra fee. Please contact us before the time of purchase to add this service.

RETURN POLICY:
At this time, we do not accept returns or exchanges. In the event that items arrive damaged, a replacement will be sent out if the damage is reported within 14 calendar days. Please email carliandjuliekennedystore@gmail.com to make a claim.

INTERNATIONAL CUSTOMERS:
All shipments will be made via carrier of our choice. Express shipping and package tracking is available for an extra fee.  Please contact us before the time of purchase to add this service. International customers are responsible for any customs/duty fees incurred during the transit of ordered items.

CONTACT:
Please email carliandjuliekennedystore@gmail.com with any questions or requests.

Thanks for your business! ~Twin Kennedy